:root{--paper:#F6F3EC;--paper2:#EEE9DE;--ink:#2B2F33;--soft:#5B6067;--green:#2E6B4E;--green-soft:#E3EEE7;--red:#B8483A;--red-soft:#F3E2DE;--line:#DDD6C8;--wa:#1E7A57;--amber:#7A5A1E;--amber-soft:#F1E7D2;--sans:"IBM Plex Sans","Noto Sans SC",system-ui,sans-serif;--serif:"Source Serif 4",Georgia,serif}
*{box-sizing:border-box;margin:0;padding:0}
body{background:var(--paper);color:var(--ink);font-family:var(--sans);font-size:16px;line-height:1.55}
a{color:var(--green)}
button,input,select,textarea{font-family:inherit;font-size:15px}
input,select,textarea{color:var(--ink);background:#fff;border:1.5px solid var(--line);border-radius:10px;padding:11px 13px;width:100%;min-height:46px}
input:focus-visible,select:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:2.5px solid var(--green);outline-offset:2px}
label{display:block;font-size:13.5px;font-weight:600;margin:12px 0 5px}
/* @hdr-css start */
/* ---------- site header: one row that holds its height ---------- */
html{scroll-padding-top:74px}
.skip{position:absolute;left:-999px;top:10px;z-index:100;background:var(--ink);color:#fff;padding:10px 14px;border-radius:8px;text-decoration:none;font-weight:600}
.skip:focus{left:10px}
header.top{position:sticky;top:0;z-index:40;background:rgba(246,243,236,.94);-webkit-backdrop-filter:saturate(1.6) blur(10px);backdrop-filter:saturate(1.6) blur(10px);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:18px;padding:0 20px;height:60px;transition:height .18s ease,box-shadow .18s ease}
header.top.sm{height:50px;box-shadow:0 1px 14px rgba(43,47,51,.09)}
.brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--ink);min-width:0;flex:none}
.chop{width:34px;height:34px;flex:none;background:var(--red);color:#fff;border-radius:8px;display:flex;align-items:center;justify-content:center;font-family:"Noto Sans SC",var(--serif);font-size:18px;font-weight:700;transition:width .18s ease,height .18s ease,font-size .18s ease}
header.top.sm .chop{width:28px;height:28px;font-size:15px}
.brand .bn{min-width:0}
.brand b{font-family:var(--serif);font-size:17px;display:block;line-height:1.1;font-weight:600;white-space:nowrap}
.brand .red{color:var(--red)}
.brand .s{font-size:11px;color:var(--soft);display:block;white-space:nowrap;margin-top:2px;overflow:hidden;max-height:16px;transition:max-height .18s ease,opacity .18s ease}
header.top.sm .brand .s{max-height:0;opacity:0}
header.top .pnav{display:flex;gap:2px;flex-wrap:nowrap;margin-left:2px;font-size:14px}
header.top .pnav a{text-decoration:none;color:var(--ink);padding:8px 11px;border-radius:8px;font-weight:500;white-space:nowrap}
header.top .pnav a:hover{background:var(--paper2)}
header.top .pnav a[aria-current]{font-weight:600;background:var(--paper2);box-shadow:inset 0 -2px 0 var(--green)}
.tools{margin-left:auto;display:flex;align-items:center;gap:14px;flex:none}
.tb{display:inline-flex;align-items:center;gap:7px;height:38px;padding:0 14px;border-radius:9px;font-size:13.5px;font-weight:600;text-decoration:none;border:1.5px solid var(--line);background:#fff;color:var(--ink);white-space:nowrap}
.tb:hover{border-color:var(--ink)}
/* WhatsApp sits in the bar as a quiet link. The loud green ask belongs at the end of
   what somebody is reading, and on a phone at the foot of the screen, not over the title. */
.tb.wa{border:0;background:none;padding:0 2px;height:auto;color:var(--ink);font-weight:500;font-size:14px}
.tb.wa:hover{color:var(--wa);text-decoration:underline;text-underline-offset:3px}
.tb.wa svg{width:18px;height:18px;fill:var(--wa);flex:none}
.menu{display:inline-flex;align-items:center;gap:9px;height:38px;padding:0 14px;border-radius:9px;border:1.5px solid var(--line);background:#fff;color:var(--ink);font:inherit;font-size:13.5px;font-weight:600;cursor:pointer}
.menu:hover{border-color:var(--ink)}
.menu[aria-expanded=true]{background:var(--ink);border-color:var(--ink);color:#fff}
.menu .bars{width:15px;height:11px;position:relative;display:block;flex:none}
.menu .bars:before,.menu .bars:after,.menu .bars i{content:"";position:absolute;left:0;right:0;height:2px;background:currentColor;border-radius:2px;transition:transform .2s,opacity .2s}
.menu .bars:before{top:0}.menu .bars i{top:4.5px}.menu .bars:after{bottom:0}
.menu[aria-expanded=true] .bars:before{transform:translateY(4.5px) rotate(45deg)}
.menu[aria-expanded=true] .bars i{opacity:0}
.menu[aria-expanded=true] .bars:after{transform:translateY(-4.5px) rotate(-45deg)}
/* the panel: a dropdown on a desktop, a drawer on a phone */
.scrim{position:fixed;inset:0;z-index:44;background:rgba(27,23,20,.42);-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}
.scrim[hidden]{display:none}
.sitemenu{position:fixed;top:66px;right:16px;z-index:46;width:min(920px,calc(100vw - 32px));background:#fff;border:1.5px solid var(--line);border-radius:16px;box-shadow:0 20px 56px rgba(43,47,51,.2);padding:6px 22px 16px;max-height:calc(100vh - 86px);overflow:auto;overscroll-behavior:contain}
.sitemenu[hidden]{display:none}
.sitemenu .mtop{display:none}
.sitemenu nav{display:grid;grid-template-columns:repeat(4,1fr);gap:4px 22px;padding-top:12px}
.sitemenu .mh{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--soft);font-weight:700;margin:0 0 6px;padding-bottom:6px;border-bottom:1px solid var(--line)}
.sitemenu ul{list-style:none;margin:0 0 8px;padding:0}
.sitemenu li a{display:block;padding:7px 9px;margin:0 -9px;border-radius:8px;text-decoration:none;color:var(--ink);font-size:14.5px;font-weight:500;line-height:1.3}
.sitemenu li a:hover{background:var(--paper2)}
.sitemenu li a small{display:block;font-size:12px;color:var(--soft);font-weight:400;margin-top:1px;line-height:1.35}
.sitemenu .mfoot{grid-column:1/-1;border-top:1px solid var(--line);padding-top:14px;margin-top:6px;display:flex;gap:10px;flex-wrap:wrap}
.sitemenu .mfoot .btn{margin-top:0}
/* the desk and the portal use the same bar, with their own row of links */
header.top-app{height:auto;min-height:56px;flex-wrap:wrap;gap:14px;padding:11px 18px}
header.top-app.sm{height:auto}
header.top-app nav{margin-left:auto;display:flex;align-items:center;gap:16px;flex-wrap:wrap;font-size:14px}
header.top-app nav a{text-decoration:none;color:var(--ink);padding:6px 0;border-bottom:2px solid transparent;white-space:nowrap}
header.top-app nav a:hover{border-bottom-color:var(--green)}
header.top-app nav a[aria-current]{border-bottom-color:var(--green);font-weight:600}
@media(max-width:1180px){.brand .s{display:none}header.top{gap:12px;padding:0 16px}header.top .pnav a{padding:8px 9px}}
@media(max-width:1000px){header.top .pnav a:nth-child(4){display:none}}
@media(max-width:900px){
  html{scroll-padding-top:62px}
  header.top{gap:10px;padding:0 13px;height:54px;padding-top:env(safe-area-inset-top)}
  header.top.sm{height:50px}
  .chop{width:31px;height:31px;font-size:16px}
  .brand b{font-size:16px}
  header.top .pnav,.tb.dash,.tb.wa{display:none}
  .menu{padding:0 13px}
  .scrim{top:0}
  .sitemenu{top:0;right:0;left:auto;bottom:0;width:min(400px,88vw);max-height:none;height:100%;border-radius:0;border:0;border-left:1.5px solid var(--line);padding:0 18px calc(20px + env(safe-area-inset-bottom));box-shadow:-10px 0 40px rgba(43,47,51,.22)}
  .sitemenu .mtop{display:flex;align-items:center;justify-content:space-between;gap:10px;position:sticky;top:0;background:#fff;padding:14px 0 10px;border-bottom:1px solid var(--line);font-size:12px;letter-spacing:.07em;text-transform:uppercase;color:var(--soft);font-weight:700;z-index:2}
  .sitemenu .mx{width:38px;height:38px;flex:none;border:1.5px solid var(--line);background:#fff;border-radius:9px;color:var(--ink);font-size:15px;line-height:1;cursor:pointer}
  .sitemenu nav{grid-template-columns:1fr;gap:0;padding-top:4px}
  .sitemenu .mh{margin-top:16px}
  .sitemenu li a{padding:11px 9px;font-size:15.5px}
  .sitemenu li a small{font-size:12.5px}
  .sitemenu .mfoot{flex-direction:column;padding-bottom:6px}
  .sitemenu .mfoot .btn{width:100%;text-align:center}
  html.menu-open{overflow:hidden}
}
@media(prefers-reduced-motion:reduce){header.top,.chop,.brand .s,.menu .bars:before,.menu .bars:after,.menu .bars i{transition:none}}
/* @hdr-css end */
main{max-width:1000px;margin:0 auto;padding:26px 18px 90px}
.eyebrow{font-size:12.5px;font-weight:600;letter-spacing:.05em;color:var(--green);text-transform:uppercase;margin-bottom:6px}
.eyebrow .zh{font-family:"Noto Sans SC",sans-serif;color:var(--soft);text-transform:none;letter-spacing:.18em;margin-right:8px;font-weight:400}
h1{font-family:var(--serif);font-weight:600;font-size:clamp(26px,4vw,36px);line-height:1.12}
h2{font-family:var(--serif);font-weight:600;font-size:21px;margin-bottom:6px}
h3{font-family:var(--serif);font-weight:600;font-size:17px}
h4{font-size:12.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--soft);margin-bottom:8px;font-weight:600}
.sub{font-size:15.5px;color:var(--soft);margin-top:8px;max-width:64ch}
.card{background:#fff;border:1.5px solid var(--line);border-radius:14px;padding:20px;margin-top:16px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
.grid3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px;align-items:start}
@media(max-width:760px){.grid2,.grid3{grid-template-columns:1fr}}
/* ---------- buttons: one shape, a few jobs, always the brand colours ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1.5px solid transparent;border-radius:11px;padding:12px 22px;font:inherit;font-size:15px;font-weight:600;line-height:1.2;background:var(--green);color:#fff;text-decoration:none;min-height:46px;cursor:pointer;margin-top:12px;text-align:center;-webkit-appearance:none;transition:background .15s ease,border-color .15s ease,color .15s ease,transform .06s ease}
.btn:hover{background:#265A41;color:#fff}
.btn:active{transform:translateY(1px)}
.btn[disabled],.btn.off{opacity:.5;pointer-events:none}
.btn.red{background:var(--red)}
.btn.red:hover{background:#A03E31}
.btn.wa{background:var(--wa)}
.btn.wa:hover{background:#186345}
.btn.ghost{background:#fff;color:var(--ink);border-color:var(--line)}
.btn.ghost:hover{background:#fff;color:var(--ink);border-color:var(--ink)}
.btn.plain{background:none;color:var(--green);border-color:transparent;min-height:38px;padding:6px 4px;text-decoration:underline;text-underline-offset:3px;text-decoration-thickness:1.5px}
.btn.plain:hover{background:none;color:#265A41}
.btn.small{padding:9px 16px;font-size:13.5px;min-height:40px;margin-top:0;border-radius:9px}
.btn.big{padding:15px 28px;font-size:16.5px;min-height:52px}
.btn.wide{width:100%}
.btn svg{width:18px;height:18px;fill:currentColor;flex:none}
.btnrow{display:flex;gap:12px;flex-wrap:wrap;align-items:center;margin-top:14px}
.btnrow .btn{margin-top:0}
@media(max-width:600px){.btn.stack{width:100%}}
.mini{font-size:13.5px;color:var(--soft)}
.notice{font-size:14px;color:#25493A;background:var(--green-soft);padding:13px 15px;border-radius:10px;margin:14px 0}
.notice.err{color:#5C2A22;background:var(--red-soft)}
.notice.warn{color:var(--amber);background:var(--amber-soft)}
.profile{display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.avatar{width:84px;height:84px;border-radius:14px;background:var(--paper2);object-fit:cover;display:flex;align-items:center;justify-content:center;font-family:var(--serif);font-size:30px;color:var(--green);border:1.5px solid var(--line);overflow:hidden}
.avatar img{width:100%;height:100%;object-fit:cover;display:block}
.tag{display:inline-block;font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:11px;background:var(--paper2)}
.tag.ok{background:var(--green-soft);color:var(--green)}
.tag.warn{background:var(--amber-soft);color:var(--amber)}
.tag.bad{background:var(--red-soft);color:#5C2A22}
.tl div.step{display:flex;gap:12px;align-items:flex-start;padding:9px 0;font-size:15px}
.dot{width:14px;height:14px;border-radius:50%;flex:none;margin-top:4px;border:2px solid var(--line);background:#fff}
.tl .done .dot{background:var(--green);border-color:var(--green)}
.tl .current .dot{background:var(--red);border-color:var(--red);box-shadow:0 0 0 4px var(--red-soft)}
.tl .todo span{color:#9AA0A6}
.tl .current span{font-weight:600}
.hist div{font-size:14px;padding:7px 0;border-bottom:1px dashed var(--paper2)}
.hist .t{font-size:11.5px;color:#9AA0A6}
.req{border:1.5px dashed var(--line);border-radius:12px;padding:14px;margin-top:10px}
.req.done{border-style:solid;background:var(--green-soft);border-color:var(--green-soft)}
.doc{display:flex;justify-content:space-between;gap:10px;align-items:center;padding:9px 0;border-bottom:1px dashed var(--paper2);font-size:14.5px;flex-wrap:wrap}
.doc:last-child{border-bottom:none}
table{width:100%;border-collapse:collapse;font-size:13.5px;background:#fff}
th,td{text-align:left;padding:9px 8px;border-bottom:1px solid var(--paper2);vertical-align:top}
th{font-size:11.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--soft);background:var(--paper2)}
.msg{background:var(--paper2);border-radius:10px;border-top-left-radius:2px;padding:10px 12px;margin:8px 0;font-size:14.5px;max-width:78ch;white-space:pre-wrap}
.msg.admin{background:var(--green-soft);border-top-left-radius:10px;border-top-right-radius:2px;margin-left:auto}
.msg .who{font-size:11.5px;font-weight:700;color:var(--soft);margin-bottom:2px}
/* @sm-css start */
/* ---------- footer: a site map that actually navigates, then the small print ---------- */
.sitemap{border-top:1px solid var(--line);margin:44px auto 0;padding:30px 20px 0;max-width:1060px}
.smtop{display:flex;align-items:center;justify-content:space-between;gap:16px 26px;flex-wrap:wrap;padding-bottom:22px;border-bottom:1px solid var(--line);margin-bottom:26px}
.smid{min-width:0;flex:1 1 340px}
.smlogo{font-family:var(--serif);font-size:19px;font-weight:700;color:var(--ink);margin:0;line-height:1.2}
.smlogo span{color:var(--red)}
.smline{margin:5px 0 0;font-size:14px;color:var(--soft);line-height:1.5;max-width:56ch}
.smwa{flex:none;margin-top:0}
.sitemap .smgrid{display:grid;grid-template-columns:repeat(5,1fr);gap:26px 30px;align-items:start}
.smwide{grid-column:span 2}
.sitemap .smh{font-size:11px;letter-spacing:.09em;text-transform:uppercase;color:var(--soft);font-weight:700;margin:0 0 11px}
.sitemap ul{list-style:none;margin:0;padding:0}
.sitemap li{margin:0 0 8px;break-inside:avoid}
.sitemap a{font-size:14px;color:var(--ink);text-decoration:none;line-height:1.4;display:inline-block}
.sitemap a:hover{color:var(--green);text-decoration:underline;text-underline-offset:3px}
.smwide ul{columns:2;column-gap:26px}
.foot{border-top:1px solid var(--line);max-width:1060px;margin:28px auto 0;padding:20px 20px 38px;font-size:13px;color:var(--soft);line-height:1.65}
.foot .fline{display:flex;gap:8px 20px;flex-wrap:wrap;align-items:baseline;justify-content:space-between}
.foot .fco{flex:1 1 340px;max-width:64ch}
.foot .flinks{display:flex;gap:6px 18px;flex-wrap:wrap;flex:none}
.foot a{color:var(--soft);text-decoration:none;border-bottom:1px solid var(--line)}
.foot a:hover{color:var(--green);border-bottom-color:var(--green)}
.foot .legal{font-size:12.5px;line-height:1.65;color:#71767D;margin-top:15px;max-width:96ch}
@media(max-width:900px){.sitemap .smgrid{grid-template-columns:repeat(2,1fr);gap:24px}.smwide{grid-column:1 / -1;order:9}}
@media(max-width:560px){.sitemap{padding:24px 16px 0}.sitemap .smgrid{grid-template-columns:1fr;gap:22px}.smwide{grid-column:auto;order:0}.sitemap a{font-size:14.5px}.smwa{width:100%}.foot{padding:18px 16px 32px}}
@media(max-width:380px){.smwide ul{columns:1}}
/* @sm-css end */
.chk{display:flex;align-items:flex-start;gap:10px;font-weight:500;font-size:14.5px;margin:12px 0}
.chk input{width:auto;min-height:0;margin-top:5px}
.kv{display:grid;grid-template-columns:140px 1fr;gap:6px 12px;font-size:14.5px}
.kv b{color:var(--soft);font-weight:600}
details summary{cursor:pointer;font-weight:600;color:var(--green);padding:6px 0;font-size:14px}
.fee{display:flex;justify-content:space-between;align-items:baseline;gap:12px;flex-wrap:wrap}
.fee .amt{font-family:var(--serif);font-size:30px}
code{background:var(--paper2);padding:2px 6px;border-radius:5px;font-size:13.5px}
@media(max-width:640px){table,thead,tbody,th,td,tr{display:block}th{display:none}td{border:none;padding:3px 0}tr{border-bottom:1.5px solid var(--line);padding:12px 0}}

/* ---------- mobile ---------- */
@media(max-width:760px){
  .top-app{padding:9px 14px;padding-top:max(9px,env(safe-area-inset-top));gap:10px}
  .top-app nav{margin-left:0;width:100%;overflow-x:auto;white-space:nowrap;gap:16px;padding:6px 0 2px;border-top:1px solid var(--line);-webkit-overflow-scrolling:touch}
  .top-app nav a{padding:4px 0}
  main{padding:20px 15px 80px}
  h1{font-size:clamp(24px,6.6vw,30px)}
  input,select,textarea{font-size:16px}
  .card{padding:16px;border-radius:12px}
  .btn{width:100%;text-align:center}
  .btn.small{width:auto}
  .profile{gap:12px}
  .avatar{width:64px;height:64px;font-size:24px}
  .fee .amt{font-size:26px}
  .kv{grid-template-columns:1fr;gap:2px 0}
  .kv b{margin-top:8px}
  .doc{flex-direction:column;align-items:flex-start;gap:6px}
  .msg{max-width:100%}
  .req form{flex-direction:column;align-items:stretch}
}

/* ---------- the bar at the foot of a phone screen: shows once you are reading ---------- */
.stickybar{display:none}
@media(max-width:760px){
  .stickybar{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:38;gap:8px;padding:10px 12px calc(10px + env(safe-area-inset-bottom));background:rgba(246,243,236,.97);border-top:1.5px solid var(--line);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);transform:translateY(110%);transition:transform .22s ease;visibility:hidden}
  body.reading .stickybar{transform:none;visibility:visible}
  html.menu-open .stickybar{transform:translateY(110%)}
  .stickybar a{flex:1;text-align:center;font-weight:700;font-size:15.5px;padding:13px 10px;border-radius:11px;text-decoration:none}
  .stickybar .sb-main{background:var(--red);color:#fff}
  .stickybar .sb-wa{background:var(--wa);color:#fff}
}
@media(prefers-reduced-motion:reduce){.stickybar{transition:none}}